Business Voice FAQ

Viasat Business Voice is a Voice Over IP service that can be added to your business internet service. It is prioritized on the Viasat network for optimal connection and premium call quality for use in your business.

Viasat Business Voice provides features like:

  • Unlimited calling to anyone in the U.S., Mexico, and Canada
  • Number portability
  • Caller ID
  • Call waiting
  • Three-way calling
  • Voicemail
  • And more

  • The Viasat Business Voice monthly service fee is $35.00 - by bundling the Viasat Voice Service with your Viasat Internet you can save $10 a month on Voice for the first 3 months!
  • To add the service to your account call 1-855-313-4111 

  • In most cases, yes.
  • Ask about porting your number when adding Business Voice and complete the required TPV process.

 

  • This is not a cellular service and is designed for use with an office phone system at the service location.
  • If you need your calls forwarded to a mobile phone number you can set up call forwarding. To enable call forwarding, follow this guide.

 

  • DECT phones, or phones typically used with traditional landline service, are compatible.
  • IP Phones such as Yeahlinks, Polycom, Cisco IP, etc.. are not compatible.

  • Follow the steps in this guide to set up your phone.

  • No, we do not offer multiple phone lines. Only one phone line is provided but calls can be forwarded to other devices.

  • Review this article to get the most out of your Voice Service. It contains information on the Customer Feature Management Portal and how to customize your settings.
  • To manage your Voicemail offline, use this guide: Voicemail Features & Options from Your Phone .

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