Business Customers: Account Administration FAQ
Here are some of the features you can use in My Viasat:
- View and Pay Bills
- Manage recurring payment method
- Change your bill date
- Update your contact information
- Update your My Viasat Password
- View your data usage
- Change your plan
- Purchase Data Boost
- Run diagnostic tests for troubleshooting
- Reboot your modem
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To register your account, go to my.400online.net
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Click Sign up
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Enter your Account Number, Zip Code, and Email Address
Note: Your email address will be your username for future logins
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Click Next
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Verify your email with the validation code that was sent to the email provided
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Create a Password
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(Optional) Enter your phone number to set up a mobile recovery option
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Log in to My Viasat using your email address and password
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To reset your My Viasat account password, go to My Viasat
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Click Forgot your Password
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Enter your username (This will be an email address) and click Next
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Select where you want the validation code to be sent: email or phone
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Enter your validation code and click Verify
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Enter your new password, confirm password, and check sign me out of all other devices
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Click Login and sign in with new password
Follow these steps to update your email address, phone number, billing or shipping address. You cannot update the business name or service address through this process.
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Log in to My Viasat
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Click on Account
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Click Account Info & Settings
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Under the Contact Information section click Edit , to update the email address and phone number
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To update the billing address and shipping address, click Business Information, enter details and save changes
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